Efficy (former SumaCRM)

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Feature	Efficy (former SumaCRM)
STOA Rating	5.3
Description	Efficy (former SumaCRM) — duplicate entry. SumaCRM was acquired and merged into Efficy. See Efficy listing for the full review.
Strengths	•Flexible CRM that scales from small teams to larger organizations •Strong contact and deal pipeline management •European data compliance focus, good for GDPR-conscious businesses •Customizable to fit different sales workflows
Weaknesses	•Limited brand recognition and community support in the US market •Pricing is not transparent on the website •Steeper learning curve compared to simpler CRM tools •Fewer native integrations than major US-based competitors
Key Features	•Manage contacts, leads, and customer relationships in one place •Track deals through a visual sales pipeline •Log emails, calls, and meetings tied to each contact or deal •Generate reports on sales activity and team performance •Customize fields and workflows to match your sales process
Pricing	Contact for pricing
Best For	Professional Services / Consulting
AI Features	None
Categories	Close Deals & Manage Relationships
STOA Verdict	Efficy is best for small European businesses that need a solid CRM with room to grow. It offers a flexible set of contact and deal management tools, but pricing can get complicated and it's not as well-known or supported in the US market as competitors like HubSpot or Zoho. If you're based in the US, you'll likely find better-supported options at a similar price.
	Visit Efficy (former SumaCRM)View Profile

Efficy (former SumaCRM)

5.3

Efficy (former SumaCRM) — duplicate entry. SumaCRM was acquired and merged into Efficy. See Efficy listing for the full review.

Strengths

•Flexible CRM that scales from small teams to larger organizations
•Strong contact and deal pipeline management
•European data compliance focus, good for GDPR-conscious businesses
•Customizable to fit different sales workflows

Weaknesses

•Limited brand recognition and community support in the US market
•Pricing is not transparent on the website
•Steeper learning curve compared to simpler CRM tools
•Fewer native integrations than major US-based competitors

Key Features

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