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SmartsheetRun Projects & Operations

STOA rating

6.9 / 10

Openness

OPENNESS 7/10API 2/3 · Export 2/3 · Contract 2/2 · Integrations 1/2

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API

Smartsheet documents a public API; the getting-started guide says an API access token needs the Business, Enterprise or Advanced Work Management plan. developers.smartsheet.com, checked 11 Oct 2026 (opens in a new tab)

Your data

You can export sheets, reports, workspaces and folders from the app; attachments, groupings and summary rows are left out. help.smartsheet.com, checked 11 Oct 2026 (opens in a new tab)

Contract

Plans can be billed monthly or yearly, and you can cancel a subscription at any time. smartsheet.com, checked 11 Oct 2026 (opens in a new tab)

Openness note

Public API on Business plan and up. Partial export (attachments left out). Monthly or yearly billing, cancel any time. Listed on Zapier.

What it does

Enterprise work management platform that combines the familiarity of spreadsheets with project management features like Gantt charts, automations, and dashboards.

Strengths

Familiar spreadsheet layout reduces learning curve
Strong automation tools for routing tasks and sending alerts
Gantt charts and dashboards built in without extra plugins
Scales well if your team grows or projects get more complex

Weaknesses

No free plan — even basic use requires a paid subscription
Per-user pricing gets expensive for teams of 10 or more
AI and advanced features locked behind higher-cost plans
Can feel overpowered for simple project tracking needs

Key features

Manage projects using a spreadsheet-style grid with rows, columns, and formulas
Visualize timelines and dependencies with built-in Gantt charts
Automate repetitive tasks like status updates, approvals, and notifications
Build dashboards to track progress across multiple projects at once
Collaborate with your team by assigning tasks, adding comments, and sharing sheets
Connect to tools like Google Workspace, Microsoft 365, Slack, and Salesforce

AI features

Smartsheet includes AI tools that can help you summarize sheet content, generate formulas, and create project plans from a text prompt. These features are available on higher-tier plans and can speed up setup and reporting tasks.

STOA verdict

Smartsheet is best for small businesses that live in spreadsheets but need more structure for tracking projects and team tasks. The grid-style interface makes it easy to pick up, and the automation tools can save real time on repetitive work. That said, the $9/user/month starting price adds up fast for small teams, and many of the best features are locked behind pricier plans.