Twenty

Full side-by-side comparison with strengths, weaknesses, pricing, and AI insights.

Add another tool (up to 4):

AI Comparison Insights

Practical analysis powered by AI — which tool actually fits your business?

Get an AI-powered breakdown of the real differences between Twenty — including a clear recommendation, hidden trade-offs, and scenario-based advice.

Requires a free account. Sign up in 30 seconds

Feature	Twenty
STOA Rating	7.0
Description
Strengths	•Free and open-source with self-hosting option for full data control •Clean, modern interface that's easy to navigate •No per-seat pricing traps on the self-hosted version •Active open-source community driving fast development
Weaknesses	•Self-hosting requires technical setup that non-technical owners may struggle with •Fewer native integrations compared to mature CRMs •Cloud-hosted version is still early-stage and less proven •Missing some advanced sales automation features found in paid competitors
Key Features	•Track contacts, deals, and customer relationships in one place •Manage your sales pipeline with a visual board view •Log notes and activities tied to each contact or deal •Self-host for free or use the cloud-hosted version •Customize objects and fields to match your business workflow •Open-source codebase that you can inspect or modify
Pricing	Free tier available Free Tier
Best For	All industries
AI Features	None
Categories	Close Deals & Manage Relationships
STOA Verdict	Twenty is best for small business owners who want a modern, open-source CRM without paying for bloated enterprise software. The biggest draw is that it's free to self-host and gives you full control over your data, which is rare in this space. The catch is that self-hosting requires some technical know-how, and the cloud version is still maturing compared to established players like HubSpot or Pipedrive.
	Visit Twenty View Profile

Twenty

7.0

Strengths

•Free and open-source with self-hosting option for full data control
•Clean, modern interface that's easy to navigate
•No per-seat pricing traps on the self-hosted version
•Active open-source community driving fast development

Weaknesses

•Self-hosting requires technical setup that non-technical owners may struggle with
•Fewer native integrations compared to mature CRMs
•Cloud-hosted version is still early-stage and less proven
•Missing some advanced sales automation features found in paid competitors

Key Features

Need help deciding?

A STOA consultant can help you evaluate these tools based on your specific business needs and walk you through implementation.

Talk to STOA