Respond.io pulls in customer messages from email, chat, and social into one place — so you stop copying conversations from different apps into a shared doc or spreadsheet. Your whole team sees every message in one dashboard (a single screen showing all your data). You respond faster and nothing slips through.
Create a Respond.io account and open the Channels settings panel
Connect each messaging channel you use — email, Instagram, WhatsApp, live chat — one by one
Set up a shared inbox (a single place where all messages land) and assign team members
Use Make to connect Respond.io to Notion or Coda so closed conversations are logged automatically
Set routing rules in Respond.io so messages go to the right team member based on topic or keyword
Test by sending a message on each connected channel and confirming it appears in the inbox
Create a free account to get the steps written out for your tools, click by click.
Create a free accountRespond to messages faster and spend less time tracking conversations.
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