Eliminate 1.5 hours/week of manual record updates and cut customer mix-up errors by keeping both tools in sync.
~2 hrs
Saved / wk
Medium
Setup
No AI
AI
When a contact's details change in your CRM, Make automatically updates their profile in Respond.io (your team's customer messaging hub) so your support staff always see the right name, email, and notes. No more telling two different tools the same thing.
~2 hrs
Saved / Week
Some setup required
Setup Complexity
No AI involved
AI Status
Step 1: Connect Efficy (your CRM) to Make using your Efficy API credentials
Step 2: Connect Respond.io to Make using your Respond.io API key
Step 3: Create a Make scenario triggered when a contact is updated in Efficy
Step 4: Add a Respond.io search action to find the matching contact by email
Step 5: Add a Respond.io update action to overwrite the contact's fields with the new CRM data
Step 6: Test by updating a contact in Efficy and confirming the change appears in Respond.io within seconds
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