When a contact's details change in your CRM, Make automatically updates their profile in Respond.io (your team's customer messaging hub) so your support staff always see the right name, email, and notes. No more telling two different tools the same thing.
Connect Efficy (your CRM) to Make using your Efficy API credentials
Connect Respond.io to Make using your Respond.io API key
Create a Make scenario triggered when a contact is updated in Efficy
Add a Respond.io search action to find the matching contact by email
Add a Respond.io update action to overwrite the contact's fields with the new CRM data
Test by updating a contact in Efficy and confirming the change appears in Respond.io within seconds
Create a free account to get the steps written out for your tools, click by click.
Create a free accountEliminate manual record updates and cut customer mix-up errors by keeping both tools in sync.
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Run this in your main platform instead? Check how it connects first: its API, native apps, Zapier or Make, and the plan each one needs.
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