Grow your email list 20% faster and save 2 hours/week on contact management.
~2 hrs
Saved / wk
Easy
Setup
No AI
AI
When a customer opts in during a Tidio chat, their email address goes straight into Mailchimp (an email marketing tool). You build your list without any manual exports or imports. New subscribers get your welcome email right away.
~2 hrs
Saved / Week
Easy to set up
Setup Complexity
No AI involved
AI Status
Step 1: In Tidio, go to Integrations and connect your Mailchimp account
Step 2: Set the trigger to fire when a visitor submits their email in a Tidio chat widget
Step 3: Choose the Mailchimp audience (list) where new contacts should go
Step 4: Map the visitor's name and email to the correct Mailchimp fields
Step 5: Test by submitting a chat form and confirming the contact appears in Mailchimp
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See PlansMailchimp is best for small business owners who want to send email and SMS campaigns without needing a marketing team. You get a drag-and-drop email builder, ready-made templates, and automated messages that go out on their own — like welcome emails or abandoned cart reminders. It connects with tools you already use, like Shopify, QuickBooks, and Canva. Whether you run a retail shop, a service business, or a nonprofit, Mailchimp gives you the data to see what's working and adjust fast.
Tidio is best for small e-commerce businesses and online retailers who want to handle customer questions faster without hiring more staff. It combines live chat, a help desk, and an AI agent called Lyro into one platform. You can answer customers in real time or let Lyro handle common questions automatically, even when your team is offline. It connects with Shopify, WordPress, HubSpot, and 120+ other tools you may already use.
