Salesforce Starter is best for small businesses with 1-25 employees that want one place to manage sales, customer service, marketing, and even a basic online store.
Track leads, contacts, and deals through a visual sales pipeline
Send targeted marketing emails and capture new leads with built-in forms
Manage customer support cases with a shared service console
Build a basic branded storefront and accept payments via secure links
Use built-in AI to draft emails, summarize cases, and suggest next steps
Connects with Slack so your team can collaborate around customer data
Sources:
Sources: www.salesforce.com·www.salesforce.com·Verified April 2026
No integrations listed yet for Salesforce Starter.
Starter includes Salesforce's Agentforce AI, which can draft follow-up emails, summarize customer support cases, and surface recommended next steps for open deals. These features are built in — no extra setup required.
Salesforce Starter is a strong pick for small businesses that have outgrown a spreadsheet or basic contact manager and want sales, service, marketing, and commerce under one roof. The biggest pro is that you get a proven, scalable platform with real AI features at $25 per user per month. The biggest con is that it can feel like a lot to learn — setup takes time, and costs add up quickly once your team grows or you need more advanced features.
AI-generated training guides tailored to your team's size, skill level, and focus areas for Salesforce Starter — coming in v0.3.2.
View our roadmap →We're building a review system so business owners like you can share real experiences with Salesforce Starter.
Last researched: April 2026
