STOA's verdictRating 5.6 out of 10
ServiceTitan is built for established HVAC, plumbing, and electrical companies that are ready to run their whole business from one platform — dispatching, billing, and reporting included.
The software is genuinely powerful and purpose-built for trades businesses, but it's expensive and complex enough that very small shops (under 5 techs) will likely find it overkill. If you're growing fast and tired of juggling multiple tools, it's worth a look, but go in knowing the price tag and learning curve are both steep.
Six factors, weightedHow we rate
- SMB Fit 25%5.0 out of 10
The pricing page has three plans (Starter, Essentials, The Works) billed per technician, but shows no dollar prices and requires you to request a quote, which makes cost hard to plan for a small team.
