When Known Agents identifies a bot as an unauthorized content scraper, your team needs to decide fast: block it, update robots.txt, or escalate. This workflow turns every new scraper detection into a Jira ticket automatically, pre-filled with the bot's name, IP range, frequency, and a direct link to the Known Agents dashboard entry. Nothing falls through the cracks and your team has a clear paper trail for every blocking decision.
In Known Agents, configure a webhook to fire whenever a new agent is classified as 'scraper'.
In pipedream, create a workflow with an HTTP trigger to receive the Known Agents webhook.
Extract bot name, operator, first-seen timestamp, visit frequency, and dashboard URL from the payload.
Use the Jira API step to create a ticket in your 'Security & Infrastructure' project with all extracted fields.
Set the ticket priority to 'High' for scrapers with more than 50 visits in the past 24 hours.
Assign the ticket to the person who owns your robots.txt policy and notify them via Jira's built-in email.
Create a free account to get the steps written out for your tools, click by click.
Create a free accountMake sure every scraper detection gets a response ticket right away and eliminate manual ticket creation entirely.
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