Customers get faster responses because your team sees new support requests the moment they arrive.
Posts a notification to your support channel whenever a new customer conversation starts in Intercom. Includes customer name, message preview, and direct link.
When a customer messages in Intercom, agents see their deal stage, value, and history from Zendesk Sell in the sidebar. Better answers, faster resolution.
When a visitor asks about your product in Intercom, their info creates a lead in Zendesk Sell. Sales follows up quickly without copying contacts between systems.
When a support agent opens an Intercom conversation, HubSpot data pulls in: deal stage, lifetime value, plan tier. Support prioritizes high-value customers.
