Slack replaces your company's internal email with organized group chats called channels.
Slack is the best team messaging tool for small businesses that rely on lots of apps and outside collaboration. The 2,600+ integrations and Slack Connect make it the hub where your tools and partners come together. Just watch the per-user costs — at $8.75/user/month, it can get expensive as your team grows past 15-20 people.
Organize conversations into channels by team, project, or topic so nothing gets buried in email
Automate routine tasks with Workflow Builder — no coding needed
Connect 2,600+ apps like Google Drive, Salesforce, and HubSpot directly inside Slack
Collaborate with outside partners through Slack Connect without sharing your full workspace
Get AI-powered summaries of channels, threads, and daily activity on every plan
Source: Slack Features·Verified March 2026
Make offers a native Slack module for multi-step automations. Watch messages, send notifications, manage channels.
Canva for Slack sends design updates, comments, access requests. Create designs with Magic Design via slash commands.
Intercom for Slack — real-time conversation sync, reply from Slack, create/manage tickets. Fin AI resolves questions.
Meltwater for Slack — AI-powered media monitoring alerts for brand mentions, competitor activity, trends.
Rippling auto-provisions/deprovisions Slack accounts during onboarding/offboarding. Syncs employee directory data.
Ramp for Slack — request, review, issue spend. Card requests, receipt reminders, budget approvals.
Salesloft for Slack — deal updates, won opportunities, stalled deals. Team celebration and account collaboration.
TeamGantt for Slack — create tasks via slash commands, daily task lists, assignment notifications.
Loomly for Slack — notifications on post state changes, assignments, comments, publishing alerts.
Harvest for Slack — start/stop time tracking with slash commands. Daily timesheets in channels.
Loom for Slack embeds video playback inline. Start recordings with /loom, receive view/react/comment notifications.
Forward emails from Gmail to Slack channels/DMs. Share content and attachments without leaving Gmail.
Showing 12 of 86 integrations.
Slack's AI assistant works across your entire workspace. It can summarize any channel or thread so you can catch up in seconds instead of scrolling through hundreds of messages. It gives you a daily recap of what happened across your channels. You can ask it questions — like 'What did the sales team decide about the new pricing?' — and it pulls answers from your conversations. It also drafts messages, summarizes uploaded files, and translates text into other languages. The AI even suggests automations you can build with Workflow Builder. All of these features are included on every Slack plan, including the free tier.
Sources: New Slack AI features — March 2026·Slack AI Features·Verified March 2026
AI-generated training guides tailored to your team's size, skill level, and focus areas for Slack — coming in v0.3.2.
View our roadmap →We're building a review system so business owners like you can share real experiences with Slack.
Real workflows that use Slack to save time.
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Cut your lead response time from 24 hours to under 10 minutes and increase enrollment conversions by following up with the right leads first.
Eliminate first-day equipment surprises and save IT 30 minutes of ticket creation per hire.
Reduce IT setup time per hire from 45 minutes to under 5 minutes and give new staff same-day access to every tool they need.
Last researched: March 2026
