How do I keep customers happy without hiring more?
Help desk, live chat, knowledge base, ticketing, and customer service tools to delight customers at scale.
38 tools available
Help Scout is best for small teams that handle a lot of customer emails and want to stay organized without a complicated setup. It gives your team a shared inbox so everyone can see, reply to, and track customer conversations in one place. You also get a built-in knowledge base so customers can find answers on their own before reaching out. It works well for teams of 2 to 50 people who want to look professional and respond quickly without a steep learning curve.
Live chat widget for your website — talk to visitors in real time, answer questions, convert browsers to buyers. WCAG 2.1 AA accessibility certified. Simple setup and per-agent pricing. Free: 1 agent, 20 chats/month. Standard: $29/agent/month (unlimited chats). Pro: custom.
Real workflows that save time for businesses using support & serve customers tools.
Use Google Antigravity to build an AI agent that reads every new Zendesk ticket, scores it by urgency (billing issues, outages, or general questions), and posts a one-line summary to the right Slack channel. Your team sees the most critical tickets first without manually reading every inbox message.
Cut average first-response time by 60% and free up 6 hours/week of support staff time.
Saves ~6 hrs/week
My AI Front Desk answers every patient call, identifies whether they need scheduling, billing, or clinical questions, and either books an appointment, creates a Zendesk ticket, or alerts the right team member in Slack — all in under 60 seconds, around the clock.
Handle 3x the daily call volume without adding staff and reduce patient wait times from an average of 8 minutes to under 1 minute.
Saves ~6 hrs/week
Known Agents monitors every AI bot and crawler that visits your site in real time. This workflow fires a Slack message to your team the instant a new, previously unseen crawler appears — with the bot's name, operator, and whether it's been classified as a content scraper. Your team can decide within minutes whether to block it or update your robots.txt, instead of discovering the damage weeks later.
Respond to new AI crawlers within 5 minutes instead of days and save 2 hours/week on manual log reviews.
Saves ~2 hrs/week
