Freshsales is a sales CRM built for small and mid-sized teams who want to track leads, manage deals, and close more business without a steep learning curve.
Track contacts, leads, and deals in a visual kanban-style pipeline
Get AI-powered lead scoring and deal recommendations from Freddy AI
Send and track sales emails directly from the CRM
Automate repetitive tasks like follow-up reminders and data entry
See a 360-degree view of each customer across calls, emails, and chats
Connects with other Freshworks tools for a shared sales and support view
Sources: www.freshworks.com
Sources: www.freshworks.com·www.freshworks.com·Verified April 2026
No integrations listed yet for Freshsales.
Freddy AI scores your leads and deals based on engagement signals so you know who to focus on first. It can also write sales emails and surface insights to help your team move deals forward faster.
Freshsales is a solid pick for small sales teams that want a clean, easy-to-use CRM with real AI features built in. The biggest pro is how quickly you can get up and running — the interface is intuitive and the free plan gives you a real taste of the tool. The main downside is that the most useful AI features and deeper automation are locked behind higher-tier plans, so costs can climb as your team grows.
AI-generated training guides tailored to your team's size, skill level, and focus areas for Freshsales — coming in v0.3.2.
View our roadmap →We're building a review system so business owners like you can share real experiences with Freshsales.
Last researched: April 2026
