LiveChat lets businesses chat with website visitors in real time, manage support across multiple channels, and automate responses when agents are unavailable.
Add a live chat widget to your website so customers can reach you instantly
Manage all customer conversations from one dashboard across chat, email, and social
Set up automated chatbots to handle common questions when your team is offline
Track customer satisfaction scores and agent performance with built-in reports
Route chats to the right team member based on topic or department
Integrate with your existing tools like Shopify, Mailchimp, and Salesforce
No integrations listed yet for LiveChat.
LiveChat includes AI-powered chatbots that can automatically answer common customer questions and qualify leads without a human agent. It also offers AI-assisted reply suggestions to help your team respond faster and more consistently.
LiveChat is a great fit if you run an e-commerce store or service business and want to chat with website visitors in real time to close more sales or answer support questions fast. The chat widget is polished and easy to set up, and your team will be up and running in under an hour. The main downside is the price — at $20 per agent per month, costs add up quickly if you have more than a couple of people handling chats.
AI-generated training guides tailored to your team's size, skill level, and focus areas for LiveChat — coming in v0.3.2.
View our roadmap →We're building a review system so business owners like you can share real experiences with LiveChat.
