Birdeye monitors your review profiles across Google, Yelp, and other platforms. The moment a 1-star or 2-star review posts, n8n sends an alert to your support Slack channel with the reviewer name, platform, and review text. Your team can respond publicly within minutes before the review gains visibility.
Connect Birdeye to n8n using a webhook trigger for new reviews.
Add an IF node that filters for reviews with a rating of 2 stars or fewer.
Build a Slack message including the platform, rating, reviewer name, and full review text.
Post to your #customer-alerts channel and activate the workflow.
Create a free account to get the steps written out for your tools, click by click.
Create a free accountRespond to every negative review quickly and recover more unhappy customers before they churn.
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