Most widely used online survey platform — surveys, polls, quizzes, and forms.
Safe, well-known choice with unmatched integrations. Free plan works for quick polls but real research needs a paid plan. Budget-conscious businesses should also check Tally or Typeform.
200+ templates and AI survey builder from text prompts
Built-in charts, filtering, cross-tabulation, and sentiment analysis
200+ integrations: Slack, HubSpot, Mailchimp, Salesforce
Team plans with shared branding and collaboration
Source: SurveyMonkey
Zapier connects SurveyMonkey and Airtable in both directions without any code. The most common direction: a completed SurveyMonkey response triggers Zapier to create or update a record in a chosen Airtable table, mapping each survey answer to a matching Airtable field. Responses arrive in Airtable in real time as surveys are submitted, giving your team a live, filterable database of feedback or leads. The reverse is also possible: when a new or updated Airtable record appears (say, a new customer row in your CRM table), Zapier sends that contact a SurveyMonkey survey invitation automatically. You can apply Zapier filters so only responses meeting specific criteria — for example, NPS scores below 7 — create records, keeping your Airtable table clean. This combination is popular for customer feedback analysis, post-purchase surveys, and event registration follow-ups. Data flows: SurveyMonkey response → Zapier → Airtable record (all question-answer pairs map to configured fields). Or: Airtable new/updated record → Zapier → SurveyMonkey survey invitation sent to contact. Real-time, one event per Zap execution. Pain points: The 'New Response Notification With Answers' trigger — which sends the full response payload including all answers — requires a SurveyMonkey annual paid plan. The basic free-plan trigger fires on survey completion but does not include answer data, making it much less useful. Mapping multiple-choice questions where a respondent can select several answers to a single Airtable field requires custom logic in Zapier. Depending on your Zapier plan, task limits can become a constraint if you run high survey volumes.
Built-in Trigger fires on survey response events for automated processing and follow-up.
SurveyMonkey for Slack — compose polls with /surveymonkey, collect votes directly in channels.
Send SurveyMonkey surveys from HubSpot. Survey response data segments and qualifies contacts.
Send Gmail emails on new SurveyMonkey responses. Create survey contacts from emails via Zapier.
SurveyMonkey + Microsoft — SSO, OneDrive saves, Teams/Outlook survey embedding.
Sync SurveyMonkey responses with Intercom conversations and contacts via Zapier.
AI generates complete surveys from text descriptions. AI sentiment analysis on open-ended responses. AI suggests question improvements for better completion rates.
Source: SurveyMonkey·Verified March 2026
AI-generated training guides tailored to your team's size, skill level, and focus areas for SurveyMonkey — coming in v0.3.2.
View our roadmap →We're building a review system so business owners like you can share real experiences with SurveyMonkey.
Real workflows that use SurveyMonkey to save time.
Respond to dissatisfied customers within hours instead of days.
Capture feedback from 90% of new customers and catch problems within the first 30 days.
Last researched: March 2026
