Discover workflows that save your business time and money. See which tools work together and how to set them up.
15 automations found in Support & Serve Customers
When a customer starts an Intercom conversation, a HubSpot service ticket is created. Support and sales share one view of every customer interaction.
Sales and support share a complete picture of every customer.
Saves ~35 min/week
Respond to Intercom customer messages without leaving Slack. Type a reply in the Slack thread and it gets sent back to the customer through Intercom.
Your average response time drops because anyone on the team can help customers without switching tools.
Saves ~1 hr/week
Posts a notification to your support channel whenever a new customer conversation starts in Intercom. Includes customer name, message preview, and direct link.
Customers get faster responses because your team sees new support requests the moment they arrive.
Saves ~40 min/week
Our AI Tech Advisor can walk you through implementation, or connect you with a STOA consultant for hands-on help.
